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Nine Local SEO Mistakes That Are Costing NZ Businesses Customers

The errors we find in almost every audit — and what to do about each one.

1. No Google Business Profile, or a neglected one

The free asset that drives the map pack, sitting half-completed with a 2019 photo and no categories. Fix this before you spend a cent on advertising. See the full playbook.

2. Not asking for reviews

Reviews drive local rankings and they drive the decision. Yet most businesses simply never ask. A short link, sent by text, right after good work, is the whole system. Never buy them — that's a Google penalty and a Fair Trading Act problem.

3. Twenty near-identical suburb pages

Swapping the town name into the same template is a doorway-page pattern, and Google treats it as spam. One genuinely useful page for each area you truly serve beats twenty thin ones.

4. The site doesn't say where you work

The opposite failure. If your site never names the suburbs and towns you serve, you cannot appear for them. Plenty of businesses in Hamilton happily drive to Cambridge — and have never told Google so.

5. No service pages

One page listing eight services in a bulleted list will not rank for any of them. Each service that matters to your revenue deserves its own page.

6. Inconsistent contact details

An old address on a directory, a different phone number on Facebook, a third on the site. It muddies the signal and it loses you calls.

7. A slow site on mobile

Local searches are urgent and mobile. If your page takes four seconds to show anything, you've lost people who never saw your offer. Speed is a revenue problem.

8. No tracking

If you can't tell which channel produced last month's leads, you're allocating budget by vibes. Fix conversion tracking first.

9. Chasing rankings instead of customers

Ranking first for a term nobody searches, or one that brings tyre-kickers, isn't a win. The goal is profitable enquiries — everything else is a means to that end.

The pattern

Notice how few of these are technical. Most local SEO failure isn't algorithmic — it's a business not clearly telling people, and search engines, what it does and where it does it.

Book a free session and we'll tell you which of these is costing you the most.

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